Terms of Service

Effective Date: [November 11, 2026]

These Terms of Service (“Terms”) govern your access to and use of the XLYCSB Shopify store website located at our store domain (the “Site”), and all purchases, orders and services provided by XLYCSB (“we”, “us”, “our”). By browsing, accessing the website, placing an order or creating an account, you agree to be bound by these Terms. If you do not accept these Terms, please do not use our website.

1. Eligibility

You must be at least 18 years old to place an order on our site. If you are under 18, you may only shop with the permission and supervision of a parent or legal guardian. You warrant that all information you submit during checkout, including your name, billing address, shipping address, payment details and contact information, is true, accurate and complete.

2. Product & Pricing Information

All product descriptions, photos, sizes, colors and specifications are for reference only. We strive to display product colors accurately, but color may vary slightly due to different screen displays, lighting and device settings. All prices shown on the site are in the currency displayed at checkout. Prices do not include taxes, customs duties or shipping fees unless otherwise stated. Shipping fees and applicable taxes will be calculated at checkout. We reserve the right to adjust product prices, correct pricing errors, and modify or discontinue products at any time without prior notice. If an obvious price error occurs, we have the right to cancel your order and issue a full refund.

3. Orders & Payment

When you place an order, this constitutes an offer to purchase goods from us. Your order is only confirmed and accepted after we send you an order confirmation email. We accept the payment methods displayed on our checkout page. Payment must be fully completed before we process and ship your order. We reserve the right to refuse or cancel any order for reasons including but not limited to: suspected fraud, out-of-stock items, incorrect pricing, violation of our Terms, or inability to verify your payment and shipping information. If your order is cancelled, we will refund your payment.

4. Shipping & Delivery

We will arrange shipment according to the shipping method you select at checkout. Estimated shipping times are only estimates and are not guaranteed delivery dates. Delivery delays may be caused by logistics carriers, customs inspection, weather, holidays or force majeure events. We are not liable for losses caused by delivery delays beyond our reasonable control. It is your responsibility to provide a valid and correct shipping address. If the package is returned to us because of an invalid address, you will be responsible for the return shipping cost and the cost of resending the parcel.

5. Return, Refund & Exchange

Our return and exchange rules follow our separate Return Policy. Please read our Return Policy carefully before purchase. Generally, eligible items can be returned or exchanged within the specified return window, unused, unwashed, with original tags attached. Final sale items, clearance goods and personalized products are non-refundable and non-exchangeable. Return shipping costs may be borne by you unless the item arrives defective, damaged or we shipped the wrong product. Refunds will be processed to your original payment method after we receive and inspect the returned goods.

6. Intellectual Property Rights

All content on this Site, including but not limited to logos, brand name XLYCSB , product images, text, descriptions, graphics, videos and webpage design, is the intellectual property of XLYCSB or our licensed partners. You may not copy, reproduce, distribute, modify, resell, publicly display or use any of our intellectual property content for commercial purposes without our written permission.

7. Prohibited Activities

You agree that you will not:

Use this website for any illegal, fraudulent or unauthorized purpose
Hack, disrupt, damage or interfere with the normal operation of our website
Use bots, crawlers, scrapers to collect bulk data from our site
Post or send malicious code, spam, harmful information through our site
Infringe our intellectual property rights or the rights of any third party

8. Limitation of Liability

To the fullest extent permitted by applicable law, XLYCSB shall not be liable for any indirect, incidental, consequential, special damages arising from your use of our website or products, including loss of profit, loss of data, inconvenience caused by delayed delivery. Our total maximum liability for any claim related to your order shall not exceed the total amount you paid for that order.

9. Force Majeure

We shall not be responsible for any failure to perform our obligations caused by events beyond our reasonable control, such as natural disasters, epidemic, war, strike, government regulation, logistics shutdown and other force majeure events.

10. Third-Party Services

Our website uses Shopify, payment processors, shipping carriers and other third-party service providers. We are not responsible for the policies, actions or service quality of these third parties. Your use of third-party services is subject to their own terms and privacy policies.

11. Modifications to Terms

We may update these Terms of Service from time to time. The revised version will be posted on this page with a new effective date. Your continued use of the website after the update means you accept the revised Terms.